ThreatLight Deal Registration Program Terms
Version: 1.0
By submitting a deal registration, the submitting organization agrees to these Program Terms. For partners with an executed ThreatLight Partner Agreement, these Program Terms are incorporated into that agreement. Where these Program Terms conflict with an executed Partner Agreement, the Partner Agreement controls.
1. Purpose
Deal registration lets a partner identify an opportunity they have originated and receive protection on that opportunity for a defined period. Registration protects partner investment in demand generation and gives ThreatLight visibility so we can support the deal rather than compete with it.
2. Who can register
Registration is open to:
- Partners with an executed ThreatLight Partner Agreement, in any tier
- Prospective partners who have not yet signed
Submissions from prospective partners are held rather than rejected, and we will contact you to complete a Partner Agreement. Protection does not begin until the agreement is executed, but your submission date is recorded and is used to determine priority against any competing registration.
3. How to register
Submit the deal registration form at threatlight.com/partners/register. Registrations are accepted through this form only. Opportunities discussed by email, telephone, or in conversation are not registered and do not receive protection.
Every registration must include the end customer's legal entity name, web domain, a named customer contact, the customer requirement driving the opportunity, and the next planned customer activity. The domain is the unique identifier for the opportunity. Submissions without a verifiable domain will be returned for correction.
Partners are encouraged to register an opportunity at or before the point at which the customer begins evaluating vendors. Registrations submitted after a customer has selected a supplier, or after commercial terms have been agreed, will be reviewed against the criteria in section 5 with additional scrutiny of origination.
4. Review and decision
We acknowledge every submission upon receipt with a registration reference. We return a decision within five business days of submission.
Decisions are one of:
- Approved. Protection begins on the decision date.
- Held. Further information is required, or a Partner Agreement is not yet in place. We will confirm what remains outstanding.
- Rejected. We will confirm which of the criteria in section 5 applied.
5. Grounds for rejection
A registration will be rejected where:
- The opportunity is for an existing ThreatLight customer and materially overlaps with an active ThreatLight opportunity, renewal, or existing contracted scope, unless ThreatLight has agreed otherwise
- The opportunity is already present in the ThreatLight direct pipeline, evidenced by a dated record predating the submission
- Another partner holds a valid, unexpired registration on the same end customer for overlapping scope
- The submission identifies a company name only, without a named customer contact, an identified requirement, and evidence of partner engagement with the customer
- The end customer has directly instructed ThreatLight that they will not transact through a channel partner
- The submission contains information that is materially inaccurate
Speculative or bulk submissions intended to reserve territories or accounts will be rejected. Repeated submissions of this nature may result in suspension from the program.
6. What approval grants
An approved registration entitles the partner to, for the duration of the protection period:
- Applicable partner pricing or referral fee, as set out in the Partner Agreement
- Exclusivity against other ThreatLight partners on the registered end customer and scope
- No ThreatLight direct sales activity independent of or in competition with the registering partner on the registered opportunity
- Access to deal support: technical scoping, demonstrations, proof of concept, pricing support, and joint customer calls, as agreed with the ThreatLight deal team
Approval is not a guarantee of a sale, a commitment to specific pricing or referral compensation beyond that set out in the applicable Partner Agreement, or a grant of exclusivity over any territory, vertical, or product.
7. Protection period
Protection lasts 90 calendar days from the date of approval.
8. Extension and expiry
ThreatLight may extend a protection period for a further 90 days on request, where the partner can evidence continued active engagement on the opportunity. Evidence means documented customer activity such as meetings held, a proof of concept in progress, a proposal issued, or a procurement process underway. Requests should normally be submitted before the expiry date.
Where the protection period expires without extension, the opportunity is released. ThreatLight may then pursue it directly or with another partner. A released opportunity may be re-registered by the original partner, and will be assessed on the same criteria as any new registration.
9. Competing registrations
Where two partners register the same end customer, the first valid registration by submission timestamp takes precedence, provided it meets the criteria in section 5. A later registration will be rejected while the earlier one remains active.
Where the later registration covers materially different scope, for example a different business unit, geography, or service, we may approve both. Both partners will be notified where this applies.
10. Partner obligations
For the duration of the protection period, the partner will:
- Maintain active engagement with the end customer and be able to evidence it on request
- Notify ThreatLight of material changes to the opportunity, including changes to scope, value, expected close date, decision makers, or competitive position
- Notify ThreatLight promptly where the opportunity is lost or abandoned
- Represent ThreatLight products accurately, and make no commitment on ThreatLight's behalf regarding pricing, roadmap, service levels, or contractual terms
Failure to maintain engagement, or material misrepresentation within a registration, may result in the registration being revoked. Except in cases of material misrepresentation, ThreatLight will notify the partner of the issue and provide a reasonable opportunity to respond before revoking the registration.
11. Changes to a registered opportunity
Changes to product scope, value, or timing do not invalidate a registration, provided they are notified. A change in the end customer legal entity requires a new registration. A materially different business unit, geography, or opportunity scope may require a new registration.
12. Referral registrations
Partners registering an opportunity on a referral basis, where ThreatLight contracts directly with the end customer, receive the same protection and review process. The applicable referral fee is set out in the Partner Agreement. Referral and resale are distinct commercial models and cannot be applied to the same registered opportunity.
13. Customer data
By submitting a registration, the partner confirms that it has an active relationship with the end customer contact identified, and that it has a lawful basis to share that contact's details with ThreatLight.
ThreatLight processes registration data to assess and administer the registration and to support the opportunity. We do not use registered contact details for direct marketing outside the registered opportunity. Our privacy notice is at threatlight.com/privacy.
14. Changes to this program
ThreatLight may amend these Program Terms. Material changes will be notified to registered partners with at least 30 days' notice. Registrations approved before the effective date of a change remain governed by the terms in force at the time of approval.
15. Contact
Deal registration inquiries: [email protected]
Decision disputes should be raised to the same address within ten business days of the decision. We will review and respond within ten business days.